We can help with your water heater repair, water heater replacement, maintenance, drain clearing, leak repair, and other home plumbing services.
With a variety of sizes and brands of water heaters and plumbing products, we have exactly what you need when you need it. Don’t just take our word for it, see what our customers have to say!
January 9, 2018: Shaheen D.: Our gas hot water tank sprang a leak and needed to be replaced. Emailed Water heater Rescue from their website with details of our tank and received an email back within minutes with a quote for a straight replace plus options to upgrade to an energy star tank with rebates. After a quick call with Ashley to discuss our options we went with the straight replacement as we did not have a power source near the tank plus we could still shower when the power is out. Scheduled the replaced the next morning at 9am, Eric arrived on time and was very professional. Took about an hour for Eric to complete the job and we had hot water 30 minutes later. Great job Water Heater Rescue, will be recommending you to Everyone.
November 17, 2017 Lliam: I am very pleased with Water Heater Rescue who recently replaced my water heater. They were informative about the products from which to choose. They suggested a few options to meet my budget and household needs ie size of the unit. The installer, Les, was pleasant to chat with, he worked fastidiously and professionally. I am pleased with the service and product that I received from WHR.
October 6, 2017 Andrea C.: I would highly recommend Water Heater Rescue. There were four owners in our strata who needed to replace hot water tanks and we chose this company after having contacted several others. The customer service focus is excellent and they responded to us very quickly. They gave us a fair price as well.
September 9, 2017 Robert P.: I had an excellent experience with Water Heater Rescue. From my first call to set up an appointment, they were prompt, friendly and capable. I was very happy that the serviceman was able to fix an annoying problem with my shower, which a previous plumber failed to do. I appreciated their follow-up call and will definitely call them again for future problems.
August 28, 2017 Jim K.: Very helpful, we didn’t have water and they came the same day, totally competent and very quick. I would not hesitate to recommend them!!!
June 20, 2017 Claudia M.: My experience with Water Heater Rescue demonstrated an exceptional focus on customer service, with very timely service (office staff responded on a long weekend, even though the office was closed; had the plumber to my place mid-day on Tuesday) excellent internal communication (messages and information was passed accurately to other staff members) and very reasonable prices. I would definitely use their services again.
June 21, 2017 John P.: This was by far the best service I have had from ANY company. Very friendly on the phone and in person. The work was done well above my expectations, and Scott, the person on site was very easy to talk with. He explained what he was doing and answered all my questions with ease. And no mess after the job was done. No surprises at all! Wish they did work in other areas of home maintenance. Like furnace & duct cleaning.
May 26, 2017 Chad T.: Called them at 8 am when I noticed I had a backing up sink and they had someone out to fix it by 2 pm the same day. The service was exceptional and their office support team was amazing. Definitely calling these folks next time.
May 11, 2017 Roger C.: Thanks to water heater rescue for their quick same day attention to replacing an old water heater that had failed. Val was very quick to get the ball rolling with a great customer service approach and Scott was nice and knowledgeable while quickly completing the task. Wouldn’t hesitate do repeat business with this company.
May 5, 2017 Autumn M.: I would strongly recommend this company because I randomly called them (water heat and rescue) and the service lady was helpful, clear, informative. I got my water heater the day after and I didn’t have to do anything, everything was taken care by the plumber and he provided information about the maintenance required for the water heater. Thank you Guys
May 3, 2017 Yolandi A.: Excellent service!! Highly recommend using them.
April 25, 2017 Shelley S.: I have never been so enthusiastic to write a review of a business. I called Water Heater Rescue after finding them through a Google search. Although it wasn’t urgent, I needed a replacement hot water heater in a very limited time frame. From the first call with Valerie, I felt at ease. She was friendly, courteous and able to determine what I needed and made arrangements for Scott to come out the next day, first thing in the morning. Scott arrived on time and was very professional. He replaced the tank and then took the time to explain the importance of proper maintenance and how to do it. I was so impressed with his work and great attitude, that I called the same afternoon to book an appointment to replace my sink faucet and garburator. Again, Scott arrived on time and did a good job on replacing a 30 year-old garburator and faucet. It’s very evident that Scott is a professional and knows his trade; it shows in his work. In addition, he is just a great guy!! I wouldn’t hesitate to recommend Water Heater Rescue to anyone and look forward to calling them in the future when it’s time to work on my bathroom.
April 24, 2017 Shelley S.: Can’t say enough about the service I received from this company. Right from the phone call with Valerie to next day service with Scott replacing my old water heater. Friendly, professional, helpful and excellent value. Was so happy, Scott’s coming back to replace the kitchen faucet and garburator. Glad I found Water Heater Rescue through a Google search. They are awesome.
April 22, 2017 Vanessa B.: Quick, good service, friendly workers!
April 20, 2017 Mike L.: On time, quality work, friendly staff… an excellent experience and I’d recommend.
April 12, 2017 Dima B.: These guys are great! Five plus years ago they installed our tankless hot water boiler and have kept it running ever since. They are very quick to respond, diagnose, and repair; along with some of the best rates I have seen. Would recommend them 100%.
April 11, 2017 Derek W.: I called about a broken garbage disposal and a leak underneath my kitchen sink. A plumber came to my apartment right on time. He determined that the leak was caused by an old faucet. He also tried to fix my garbage disposal instead of replacing it but was unable due to it being too old. He gave me a quick quote to repair everything along with the pricing to replace my faucet and garbage disposal. Everything was fixed within a couple of hours and appears to be working fine. I am very happy with the service provided and would definitely call them again in the future.
April 4, 2017 Karen M.: After previous attempts to resolve our issue regarding lack of hot water, the service technician Scott came and diagnosed the problem quickly. It was nice having someone go into detail on how things operate and why this part needed replacement. Repair and replacement was done right away, no delay whatsoever. I would definitely recommend Water Heater Rescue to family and friends. I also want to mention that when you call them for the service the staff are friendly, polite and they really make a point to get to know their customers.
April 4, 2017 Seema D.: I happened to stumble across Water Heater and Rescue online and am so glad I did. Bill came out to our house to check out why our system was not working at all, although I had called for a free estimate to be able to shop around (as we all do) I couldn’t help myself but to offer to pay. He was great at explaining what was wrong, without using as many words, he showed how we had been “duped” by the last person to come and “fix” the problem, and handled the Q&A session from my 3 year old like a champ. Valerie was also so pleasant to deal with. My husband has his own business and we will be sure to use this company for business and personal matters if the need ever arises again. 🙂
April 4, 2017 SJ R.: I was very happy with the service and communication from Water Heater Rescue. The plumber was very experienced and courteous and was able to triage and resolve my blocked drain efficiently. I had a follow-up call from the office to check on my experience.
March 31, 2017 Glenn N.: Scott called in advance to advise us that he was en route and arrived right on schedule. Within 45 minutes our old heater was removed and the new unit was installed. From the first phone call to the maintenance advice provided after the job was done, everything went smoothly.
March 30, 2017 Rob B.: March 30, 2017 this March I had the unfortunate experience of having my hot water tank fail I had a friend recommend Water Heater Rescue so I reached out to them on a Saturday. They were able to book me in for the coming Monday and provide a quote over the phone for the work. The fella that turned up was on time and completed the removal and install in a timely fashion. Prior to leaving he provided me with some tips on how to extend the life of the new tank, referencing a family member who had his tank last in excess of 15 years. The tip was appreciated. Thanks again for the quick turn around. Rob
March 28, 2017 Anthony K.: We decided to go with Water Heater Rescue because they were the only plumbing company that would offer a fixed quote and reasonable call-out charge on the phone. All others were billable hours or “we’ll tell you how much when we get there”. Scott was the plumber who did our faucet replacement and he was great – friendly, prompt and professional. And the work was perfect. I’d highly recommend this company.
March 28, 2017 Rod K.: Our service technician was knowledgeable, and fixed our problem in a creative way that saved us money and impressed us. We were also impressed that the company was able to provide same-day service (faster than the next-day service promised, due to a cancellation).
March 23, 2017 Vanessa S.: Great service from the initial phone call for a quote up to appointment. Efficient, tidy, respectful, and thorough. I would use them again.
March 16, 2017 John M.: My wife and I, Helen and John, on phoning Water Heater Rescue were extremely pleased with the office manager, Ashley for her excellent, efficient quote for the installation of a 40 gallon gas water heater. The water heater was installed 15/3/17 by Scott who did a superb job of installation in very quick time. I would recommend this company to friends and neighbours.
March 15, 2017 Linda M.: This is a company I highly recommend to everyone, from my initial call I was treated with the utmost respect. I woke up on this morning with no hot water, not knowing anything about hot water tanks I started phoning around and with little help from other consumers I came across Water Heater Rescue, as I explained I don’t have a clue about my tank, size, electric or gas etc. I heard a reassuring voice say that’s what I’m here for to help me understand what my needs are and after her guidance, I was able to make the right Decision. Not only was everything explained to me but they were here within 4 hrs of my call whereas other places would have taken two to three days. The young fellow who came was just a courteous and well informative as what he was doing and took great pride to his workmanship right down to wiping and cleaning the new tank from any prints or dirt marks. I highly recommend Water Heater Rescue if you are in need of a Water Heater as they really go above and beyond, a true 110 percent. I really like to thank the entire staff……great job
March 9, 2017 Austin P.: Had a recent visit from them that went very smoothly, had another visit a few years back for our Bosch Tankless water heater. Great communication and great customer service. Don’t hesitate to call them, bigger companies have more advertising, but there is a reason why they do.
Februaryruary 15, 2017 Rob S.: We had a very positive experience with Water Heater Rescue and found them to be friendly, upfront and competitive with the cost of the work we needed to be completed. We would recommend them to anyone looking for a fantastic local plumber!
Februaryruary 11, 2017 Rachel H.: We really appreciated how prompt and attentive the Water Heater Rescue folks are. Scott was the fellow who installed ours, and he did it quickly and efficiently and tidied up afterward. He explained to me the details of our new water heater, some maintenance tips, how to set the temperature, anything I wanted to know. He was able to install it nearer to the wall than the original so that we can finally use the storage space behind the heater. I would definitely recommend Water Heater Rescue to anyone, especially if you’re new at this home-owning thing and are feeling intimidated by the process of having your unit replaced.
February 8, 2017 Patrick M.: Quick installation, on schedule and helpful installer. Thanks!
February 4, 2017 Jeff M.: Water Heater Rescue quickly and efficiently took care of my problem. Their great customer service, efficiency, and flexibility in working on a rental property made our second experience with them even more comfortable. Highly recommended.
February 2, 2017 Greg S.: Great service, reasonable rates, and I’m extremely satisfied with their work. They came at relatively short notice, were very professional and left me feeling I was in good hands.
February 1, 2017 Alisha K.: I recommend Water Heater Rescue to everyone. With several plumbing issues, my spirit and budget were stressed. They saved the day. I received exceptional customer service, reliable technical services, and all for incredibly reasonable rates. They are professional, friendly, and ethical at all fronts. I’m so pleased to recommend their services. Thank you again, Valerie! And the team at Water Heater Rescue!
January 30, 2017 Wilf R.: We have been very happy with both our recent experiences with Water Heater Rescue, first the installation of a new water heater and shortly after dealing with a blocked drain. Scott provided prompt, knowledgeable and professional service and the price was very reasonable too. We do not hesitate to recommend this company highly.
January 30, 2017 Mark C.: Everything happened as planned. Hot water heater was replaced at a price better than we were quoted by Home Depot. Everything was done professionally, and installer cleaned up after himself. Very happy with the result.
January 21, 2017 Sam K.: My power vented water heater suddenly stopped working and needed replacement. Water Heater Rescue was able to quickly give me quotes and options over the phone. Their prices were on par or better than other companies and they were able to install the heater sooner than other companies. Water Heater Rescue had great customer service, and also called me prior to the apt to offer to either come 30 minutes early or at the scheduled time, whichever I preferred. We now have hot water again and the price was exactly as they quoted.
January 10, 2017 Donna B.: My experience started with a friendly call with Valarie who booked my appointment and reassured me that my water heater would not explode before my appointment Monday morning. Scott arrived promptly and had my new water heater installed in 1 1/2 hours. It was a great experience that made my life easier.
January 7, 2017 Sharon R.: A series of plumbing problems arose between Christmas and New Year’s that required immediate attention, especially since I had company staying at my home at the time. Service began with an estimate, which was very helpful, and indicated good faith. The plumber himself was not only efficient and skillful; he offered useful advice on maintenance, choosing plumbing fixtures in the future, and avoiding unnecessary expense. I heartily recommend this company, which combines efficiency with friendliness!
January 7, 2017 Lisha M.: Great people, great experience! Something that stood out for me was how the receptionist took the time to explain to me our water heater error and what the possible procedure would be (two other companies didn’t know)! Very knowledgeable! I got an appointment right away and Scott was great! We are very happy with Water Heater Rescue and will be going back to them for our water heater maintenance!
January 7, 2017 Ken H.: They gave a 2 hour window for replacing my leaking tank and showed up right on time. Scott was very professional, answered all my questions and provided advice on how to get longer life from the new tank. I also got a follow-up phone call a week after the installation to confirm that there were no issues. Highly recommended.
January 6, 2017 Mike F.: I called WHR to fix my mother’s two year old Navien Combi boiler (NCB240). The heater side worked but the domestic hot water didn’t. I spoke with Valerie on the phone and she was very concerned that my elderly mother was without hot water especially in this cold spell. Val made an appointment for a technician to come out quickly to troubleshoot the issue. Scott arrived promptly in the time frame specified and called ahead to let me know when he would arrive. Scott is a super tech, polite, courteous, experienced and efficient. He changed out the defective component (which was covered under warranty) and only charged for labour. He explained what was wrong and what he did to fix it. He cleaned up everything before he left, you couldn’t even tell he was there. Based on our experience I would highly recommend this company and definitely keep their number on me at all times in case of emergency. Scott, Valerie and Ashley, we are very happy we found you, it was a pleasure dealing with you and are to be commended for your service and work ethic. Thank you
December 31, 2016 Gloria K.: They were prompt, helpful in selecting the right water heater for us and successfully installed the water heater. Although we had some issues with the first installation, they corrected the problem promptly.
December 18, 2016 Su W.: Water Heater Rescue was recommended by a friend, and I was not disappointed. I asked many questions and was appreciative of Ashley’s patience and explanations. Scott, the installer was also helpful with his tips. I liked that he was thorough, took the time to check his work and fix a leaky pipe stem before he was satisfied with the job. A good first experience – thank you!
December 12, 2016 Gregg W.: Scott was excellent in detecting and repairing a propane leak at the hot water tank. Very professional service.
November 21, 2016 Mairi M.: We had a leaking hot water tank. I called Water Heater Rescue on a Sunday and appreciated a live person answering the phone and able to book an appointment to replace my leaking hot water tank the next day. Scott called and was able to come earlier. All was done efficiently and cleanly and the price was what was quoted. Very professional and they made it easy for me. I highly recommend them!
November 16, 2016 Peter C.: Jessica, the junior office manager, was friendly and professional. She’s very knowledgeable in answering all my questions. My original appointment was two days away, but she went far and beyond her duties to provide me with a quicker appointment and had my water tank installed in no time. I would recommend their service to anyone.
November 3, 2016 Stefan G.: Great service. Came in, provided a quote, sourced a hot water tank and completed the installation in a matter of hours. Organized for the City to come by and provide the inspection. Easy. Done.
October 20, 2016 Paul V.: Excellent, timely service. Scott was friendly and knowledgeable. I am already a repeat customer and will use them again.
October 19, 2016 Chris A.: Quick and professional service! Will be calling them for all our plumbing needs.
October 18, 2016 John-Marc C.: We had a great experience with Water Heater Rescue. We contacted them on Friday night light and we were able to set a time with them for the following Monday. They were early and were a great help. Our technician was Scott Ragan and he was great. It wasn’t a big problem but he was able to diagnose it and fix it within 15 minutes. He also took a look at a broken wash tub we had and tightened the connection and fixed the broken legs on the wash tub. We were very impressed with the level of service and ease of which we were able to book the service. We will definitely use them again and recommend them to friends and family. *They offered us a $20 discount to post a review on Google +. This in no way affects our opinion of the company or the work that was done. We will definitely be using them again.*
October 11, 2016 John C.: Fast and on-time service for an issue with my hot water tank. Good price with no surprises, much appreciated.
October 9, 2016 Raynal A.: Excellent staff, Their receptionist is marvelous. She is knowledgeable, friendly and very pragmatic. The person who came totally knew his job, and fixed our water tank very quickly. In addition, he took the time to be sure all was ok and explained everything to us. I definitely recommend this company.
September 12, 2016 Tony C.: I’ve used Water Heater Rescue twice: once to replace a water heater and the second time to replace my toilet and fixtures on my bathroom sink. They’re very personable and easy to deal with. The cost is reasonable and always within the estimate. Most important, they’re on time and they are CLEAN. I was really impressed with how knowledgeable my plumber was. I had been trying to figure out where my sink came for weeks and he took one look at it recognized it as IKEA. He pulled everything apart, made the necessary repairs and it put it back together good as new. The office staff is great to deal with too!
September 10, 2016 Michael K.: Excellent service and good work. The plumber was polite, helpful and got the job done quick and right.
August 31, 2016 Lynda M.: Very fast to arrive with 2 hot water tanks, just in case I had the size wrong. Turned out to be the pressure coming into the tank and some parts needed to be changed, the tank still has some life left in it. Great service, gas fitter totally explained every option to me. I would recommend Water Heater Rescue to all my friends and family.
August 30, 2016 RJ D.: I called Water Heater Rescue because I had cracked my bathroom sink and needed it to be replaced. I spoke with Ashley who was super helpful and scheduled an appointment for one of their technicians to come by my place the next day. Scott (the technician) showed up on time and replaced my bathroom sink with no problems. Not only was he professional, they did the job quickly! Upon review of the installation, I did notice a chip on my bathroom counter. I then contacted Ashley and explained the situation. She was quick to respond and sent over a counter company to repair my chipped counter the next day! All in all my experience with Water Heater Rescue was excellent. I can’t thank Ashley enough for her help. Don’t hesitate to give them a call!
August 15, 2016 Kwami D.: Great Experience working with WHR… Ashley was very responsive and supportive through process and followed up to make sure everything went well. Definitely recommend WHR for future work in my unit.
August 19, 2016 Melene M.: Late on a Friday night I getting ready for the evening and upon turning my hot water on, there was none. Frantically I looked up water heater repair people through the internet. I had found 1 but they were unable to supply my need until the next Tuesday. The next one I tried was Water Heater Rescue. The lady there was very helpful and while talking she stayed after her hours of work to find a solution for my problem. As late as 10 pm she called back and said a service person would be at my home between 8-10 am the next morning. The service man was in and out in 1 1/2 hours and very professional. He also asked me to video himself going over how to maintain the tank as well as the important #’s I would need in case anything went wrong within the first year. Over the next couple of weeks, the receptionist called to make sure all was well with the tank. I would highly recommend this company and would use them again.
August 18, 2016 Thorsten W.: Excellent customer service, fast install, and great pricing. They replaced a hot water tank faster, cheaper and more efficiently than any other company I had contacted. Excellent customer service from the office manager and the plumber who installed the tank.
August 18, 2016 Sophie W.: After unsuccessfully trying to unclog my own shower drain (i.e. breaking off some wire coat hanger in the drain), I decided to call a professional. Ashley was very friendly and professional on the phone and gave me an accurate quote for the fix. In hardly an hour from calling, Scott arrived and fixed my shower quickly and effectively. I am very pleased with everything about this service, as all involved were friendly, helpful and knowledgeable. I would definitely use them again!
August 11, 2016 Debra H.: Excellent quick high-quality service
August 10, 2016 Cathy S.: I called Water Heater Rescue and looking for help on my noisy toilet Ashley was great to deal with on the phone and always do a follow up on phone or text. I had Scott came and fixed my toilet, he is friendly and got everything done within 30 mins. I would recommend these peeps.
August 4, 2016 Eric F.: I installed a new hot water tank and replaced the main water shutoff valve & pressure regulating valve in my house all done by Water Heater Rescue. They respond my requests very quickly and had excellent quality for all these services. I highly recommend them for any future works.
August 3, 2016 Lucy C.: Efficient & excellent service. The staff, Ashley was very helpful and efficient in organizing their technician to replace our hot water tank on short notice. I felt that I was dealing with a company that is genuinely trying to help their customers with their problems and not just tried to rid them off when people are in need. Their prices are competitive and the service I received was top quality. Well done Water Heater Rescue!
August 2, 2016 Colin S.: Ashley at the office booked my appointment while also providing me great service and product support, and Chris was on time, fast, courteous, professional and highly knowledgeable with the installation. Highly recommended.
July 29, 2016 Brittany G.: Yesterday at 12pm my water tank went and today 10:30am Water Heater Rescue SAVED our family with a brand new installed water tank! I called and spoke to the most kind and helpful receptionist ever and was provided the most cost efficient quote of all 8 companies I called! Scott was lovely and super efficient. He was polite, informative and cleaned up everything after he was done his work. I was very impressed with this company and though I hope to not spend any more money on a water heater for a while, I will definitely call them in the future for any help I may need! Thank you!
July 28, 2016 Jamie H.: Great customer experience with knowledgeable technicians.
July 26, 2016 Maureen D.: Highly impressed so far – very prompt response to my request, friendly courteous service when booking the appointment, called with a cancellation – service man was obviously very knowledgeable and extremely helpful. Waiting for a part to arrive but a big 5 stars so far!!
July 13, 2016 Jonathan C.: Plumber is experienced and quick to install. Knowledgeable and eager to answer concerns. Customer service Ashley followed up closely. Good job.
July 12, 2016 David W.: Great experience buying a new hot water tank. Ashley was knowledgeable over the phone and provided a quote on the spot. Scott showed up the same day around the time they said they would and installed the hot water tank without issue. He also answered my questions and provided helpful tips. Thank you!
May 15, 2015 Cindy G.: This company is the very BEST! I called late yesterday when my water heater broke. Ashley was so helpful and knowledgeable in discussing the various options and limitations. I made the Decision on what to buy this morning and Scott was at my house with the new heater within an hour. Dealing with the old one was a real headache for him but he got right to it and the new one was installed in a couple of hours and off he went with the old one. And at a very competitive price (better and much less hassle that Home Depot and Sears) Thank you!!!
June 9, 2014 Barbara E.: This was the first time I had used this firm and they were fantastic (a major condo Reno) Their on site supervisor, Carlos, was truly a pleasure to deal with and made sure everything complied with city inspectors requirements. Top notch company. Would definitely be the plumbers I would use in the future.
May 7, 2014 Johnson: I called around to four different companies and the call out prices/hot water tank replacement estimates were all similar so the price was fair. My technician, Chris, was very friendly and knowledgeable. He was able to fix the problem in a few minutes but rather than collect his fee and leave immediately, he took the time to explain how a hot water tank works and make recommendations on how to prevent future problems. I’ll definitely call Water Heater Rescue for any plumbing issues in the future.